🕵️ Case Officer Intelligence
Go beyond authority-level data. Understand individual case officer behaviour — approval rates, decision speed, refusal patterns, and what they focus on. Intelligence your competitors don't have.
🔒 PlanningCore Exclusive — Deep Officer Behaviour Analytics| Case Officer | Decisions | Approval Rate | Avg. Days | Refusals | Active Period | |
|---|---|---|---|---|---|---|
| PA Tech Support | 32 (32 decided) | 30 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Julie Hughes | 29 (29 decided) | 37 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Charlie van Oppen | 15 (15 decided) | 50 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Kim Pang | 12 (12 decided) | 57 days | 3 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Desmond Lam | 9 (8 decided) | 52 days | 2 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Winky Lee | 8 (8 decided) | 52 days | 1 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Parag Dhanani | 8 (7 decided) | 44 days | 3 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Jeanne Gleize | 8 (6 decided) | 38 days | 2 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Tel Notification Officer | 7 (0 decided) | 9 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Curtis Thompson | 7 (7 decided) | 44 days | 1 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Jasmin Tailor | 7 (6 decided) | 42 days | 1 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Elisa Merlo | 6 (5 decided) | 62 days | 3 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Janseway Cheung | 6 (6 decided) | 58 days | 1 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Shaunagh Faughnan | 6 (5 decided) | 48 days | 1 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Marla Butlin | 5 (5 decided) | 47 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Brooke Storey-Vowles | 4 (4 decided) | 57 days | 2 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Hebe Leung | 4 (4 decided) | 48 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Lauren Brown | 4 (4 decided) | 47 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| James Mascall | 3 (2 decided) | 26 days | 0 | Jul 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Sarah Dilley | 2 (2 decided) | 66 days | 1 | Jun 2026 — Jun 2026 | Profile → 📨 FOI → | |
| Mahya Fatemi | 2 (1 decided) | 45 days | 0 | Jun 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Colin Leadbeatter | 1 (1 decided) | 59 days | 0 | Jul 2026 — Jul 2026 | Profile → 📨 FOI → | |
| Lena Summers | 1 (1 decided) | 64 days | 1 | Jul 2026 — Jul 2026 | Profile → 📨 FOI → |
What Makes This Different
📊 Officer Approval Rates
See each officer's personal approval rate, not just the authority average. Know whether your officer approves 95% or 65% of applications.
PlanningCore Exclusive⏱️ Decision Speed Profile
Average days to decision per officer. Know if your officer is fast (under 8 weeks) or chronically slow — and plan your timeline accordingly.
Officer-level granularity🚫 Refusal Pattern Analysis
What does this officer refuse on most? Design? Highways? Amenity? Heritage? Know their focus areas and address them proactively.
Deep refusal analytics⚖️ Appeal Overturn Rate
How often are this officer's refusals overturned on appeal? A high overturn rate suggests the officer is too strict — useful for your appeal strategy.
Appeal data linked to officers🏛️ Committee vs Delegated Split
Does this officer usually decide under delegated powers, or do their cases end up at committee? Different preparation needed for each route.
Committee/delegated tracking🧠 Strategic Advice
Based on the officer's patterns, get tailored advice: what to emphasise in your planning statement, what issues to pre-empt, and how to frame your scheme.
AI-powered strategy layer📡 Data Pipeline
Officer intelligence is generated from planning application decision data. As more authorities are ingested into PlanningCore, officer profiles become richer and more accurate.
📊 Data sources & freshness
- planning_applications.case_officer (updated Daily ingest)
Live ingest from LPA portals (Idox + Civica + Northgate). Coverage varies by council — leading LPAs publish on every record, others publish only on committee reports. - Approval rate calculation
approvals / (approvals + refusals) per officer. Withdrawn and pending applications are excluded. - Date window
Stats reflect the entire decision history for the officer, not a rolling window. Recent volume changes can shift the averages.